Privacy policy
PRIVACY POLICY
Last Updated: October 24, 2026
At Bys User Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, browse our collections, purchase our Christmas and New Year fashion clothing and accessories, or contact us for support.
By using our website, you acknowledge that your information may be processed as described in this Privacy Policy, subject to any consent required by applicable law.
1. Information We Collect
We may collect the following categories of information when you interact with our store:
Personal and Contact Information
- Full name
- Billing and shipping addresses
- Email address
- Telephone number, where provided
Order and Transaction Information
- Products purchased, including festive clothing and fashion accessories
- Order details, order history, and delivery preferences
- Payment status and transaction-related information
Device and Browsing Information
- IP address
- Browser type and device information
- Pages and products viewed
- Referring websites and interactions with our store
Customer Communications
We may collect information you provide when contacting us with questions, requesting assistance, submitting feedback, or making a return or exchange request.
2. How We Use Your Information
We use collected information for legitimate business purposes, including to:
- Process and fulfill orders for clothing, accessories, and other products.
- Arrange shipping, delivery, returns, and exchanges.
- Communicate order confirmations, shipping updates, and customer service responses.
- Process payments and help detect or prevent fraudulent transactions.
- Improve our website, product collections, shopping experience, and customer service.
- Send promotional emails, festive offers, product announcements, and seasonal discounts where permitted by law and subject to your preferences.
- Understand customer interests and evaluate the performance of our marketing activities.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
3. Payment Information
Payments made through our store are processed using the payment methods and payment service providers available at checkout.
We do not intentionally store complete payment card details on our own systems. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
Please review the applicable payment provider's privacy terms if you require further information about how your payment information is handled.
4. Sharing Your Information
We do not sell your personal information in exchange for money. We may share information with trusted third parties when reasonably necessary to operate our store and provide our services, including:
- Shopify: To host and operate our online store and facilitate ecommerce services.
- Payment providers: To process transactions and help prevent fraud.
- Shipping and fulfillment providers: To prepare, dispatch, track, and deliver orders.
- Website and marketing service providers: To support analytics, customer communications, advertising, and store improvements where applicable.
- Professional advisers and authorities: Where necessary to comply with legal obligations, protect our rights, or address fraud and security concerns.
These parties may process information according to their own privacy policies, contractual obligations, and applicable laws.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Keep your shopping cart functioning.
- Remember your preferences and improve your browsing experience.
- Understand how visitors use our website.
- Measure advertising and promotional performance.
- Support relevant product recommendations and marketing, where permitted.
You can manage cookie preferences through available website settings or your browser. Some cookies are essential for the store to function correctly. Where required by law, we will request consent before using non-essential cookies or tracking technologies.
6. Marketing Communications
If you subscribe to our marketing communications or otherwise provide the required consent, we may send you updates about new collections, Christmas and New Year fashion, special promotions, and exclusive offers.
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or contacting us directly.
Even if you opt out of marketing communications, we may still send essential service messages relating to your orders, payments, shipping, returns, or customer support.
7. Data Retention and Security
We retain personal information for only as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, accounting, legal compliance, and dispute resolution.
We use appropriate administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. International Data Transfers
Because our store operates through Shopify and may use third-party service providers, your information may be processed or stored in countries other than the country in which you live.
Where applicable, we take reasonable steps to ensure that such transfers comply with relevant data protection laws and that appropriate safeguards are in place.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Withdraw consent where processing relies on consent.
- Object to or restrict certain types of processing.
- Opt out of certain targeted advertising or data-sharing activities where applicable.
- Unsubscribe from marketing communications.
To exercise any applicable rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
10. Children's Privacy
Our website is intended for people who can legally make purchases under the laws applicable to them. We do not knowingly collect personal information directly from children where doing so is prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of websites that we do not operate. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require clarification about how your information is handled, please contact us:
Store Name: Bys User Store
Website: https://bys-user-store-984249-0dmb5pg3.myshopify.com/
Email: [info.faithbabatunde@gmail.com]
We will review privacy-related inquiries and respond within the time required by applicable law.
Thank you for shopping with Bys User Store. We appreciate your trust and are committed to handling your personal information responsibly.